TRACK MY ORDER

How can I track my order?

We will send tracking information to you via email when your order has shipped. Please use this tracking number to monitor the shipment of your products. Should you have any issues, then please contact our Customer Service department by either phone, chat or email.

Phone: (Toll Free when dialed in country)

  • Spain: +34 919 49 21 86
  • Belgium: +32 28 08 88 20
  • USA: 1 (888) 524-9727
  • Canada: 1 (778) 557-8752
  • Mexico: +52 55 53 50 28 13
  • Brazil: +55 623 14 22 941
  • Australia: +61 279 08 22 20
  • New Zealand: +64 99 85 35 14

Email: customerservices@shop.realmadrid.com

 

My order has not arrived. Can you help?

If you have tracked your order and it has not arrived by the date specified, or you have an issue with a shipment, please contact our Customer Service department by either phone, chat or email. We will endeavor to resolve the issue for you as quickly as possible.

Phone: (Toll Free when dialed in country)

  • Spain: +34 919 49 21 86
  • Belgium: +32 28 08 88 20
  • USA: 1 (888) 524-9727
  • Canada: 1 (778) 557-8752
  • Mexico: +52 55 53 50 28 13
  • Brazil: +55 623 14 22 941
  • Australia: +61 279 08 22 20
  • New Zealand: +64 99 85 35 14

Email: customerservices@shop.realmadrid.com